We all know working at an insurance company is boring, right? You’d be just another nameless employee stuck wearing a suit in an ivory tower … or would you?
The car lover’s insurance company, Classic Cover, couldn’t be further removed from that stereotype. They’re small, they don’t wear suits, and certainly don’t occupy a 20-story tower in the heart of the city.
They’re actually car lovers like you and I, except they work in the insurance industry — after all, it doesn’t pay that badly.
And now, due to their ever-increasing popularity with other car and motorbike lovers, they’re looking for staff.
The job that they’ve got up for grabs is a Client Support role, in which you’d be responsible for providing effective client service and support through all aspects of the role, including claims, solving client queries, processing of renewals, endorsements, and new business.
It’s a busy role as you’ll spend the bulk of your time dealing directly with clients, so obviously you’ll not only have to be a great communicator, you’ll also need to know your way around developing and maintaining relationships with clients, providing quotes, and processing policies and claims, so experience in the insurance industry would be an advantage, but isn’t essential.
What is essential is that you know your cars, love your cars, can work hard, and are willing to learn. Excellent time management and the ability to provide the highest standard of client service, with a focus on quality outcomes, are also necessary, along with an exceptional phone manner and proven ability to build rapport with clients. Essentially you need to be the person that, if you were the customer, you’d love to deal with.
There’s plenty of hard work involved, but you’ll be working with a great team who also enjoy cars as well as a good laugh, and there’s great potential for career progression.